H&M Brand is on a journey to again become a truly customer focused company. In line with our Rewind and Fast Forward strategy, we want to achieve clear ownership, fuel our salesmanship, enable speed and build on our passion for the customer throughout the organization.
Region North East Asia is one of the 9 regions within the H&M Group and has its headquarters in Tokyo, Japan. The Region portfolio consists of more than 150 stores across Japan and Korea– with its unique customer trend in fashion.
Are you ready to join?
The Merchandising Specialist will drive execution of the commercial agenda and merchandising strategy together with the E-commerce team to meet or exceed financial targets. The Specialist will have a deep interest in the customer and use customer centric approach in everything you do. The role will have merchandising knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. The role will create strong buy-in which will help to implement and execute regional strategy.
Core Responsibilities includes but not limited to:
Give input on regional commercial plan
Provide input on the commercial plan to regional merchandise managers in order to secure best possible offer for the customer in the market
Implement and execute
Drive execution of commercial agenda and merchandising strategy together with the E-commerce team to meet or exceed financial and customer targets
Execute regional direction related to assortment
Be up to date with regional assortment and supply & demand strategy
Follow-up on stock and resolve issues together with regional Merchandising manager and E-commerce Lead
Execute sale and EOP in line with the regional strategy
Ensure local relevance
Provide input to Region about local market & channel situation, customer needs, and shopping behavior and adapt commercial plan accordingly
Know your market situation and customer profile
Give input to Regional team about local relevance and market potentials from price and assortment perspective
Optimize local selling peaks driven by calendar and customer shopping behavior
Provide commercial team with constant & structured sales follow-up for the channel
Review your commercial plan periodically and suggest improvements for coming periods and next year
Adapt regional commercial strategy to local needs together with E-commerce team
Support and develop
Ensure that the market organization is up to date with assortment knowledge and provide commercial follow up
Provide assortment knowledge and merchandising training to sales team
Update commercial team with assortment decision and actions initiated by regional merchandising managers
Close collaboration with E-commerce Leads and logistics to secure garment flow execution
Follow-up commercial results and KPIs and benchmark between countries
Follow up on local adaptation of regional commercial planning
Additional Accountabilities:
Responsible for sales and reduction of assigned concept for the E-commerce channel
Education & Skills
Bachelor’s Degree
Deep E-commerce understanding.
Sales driven and have a strong commercial awareness, salesmanship for day-to-day optimization of site and product performance.
Deep understanding of products, stock- and product lifecycle-management.
Strong in driving results and constantly improving ways of working
Analytical to follow up and estimate performance. Strong interest in data. Previous experience within web analytics using Google analytics or similar is meriting.
Strong communication skills and fluent in English, both written and spoken
Very good skills in MS Office, especially in Excel and PowerPoint
Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
Omni retail understanding
Overall assortment understanding
Ability to travel domestically up to 10% of time
Flexibility and adaptable to change, a strategic mindset
Experience
2+ years of experience with retail Buying or Planning or Ecommerce category Management
Product category management.
Planning, buying, stock- and product lifecycle-management.
Additional Information
At H&M we believe it is possible to do what you love, find your space to create and room to grow. A place you can truly belong, be yourself and no limit to where it can take you! We offer you a strong company culture and an open environment where you are empowered, trusted and challenged to explore your own path and write your own story. At H&M we believe it is possible, because together we make it possible.
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